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  The maintenance scheduled for September 5th at 2:00 PM CST has been rescheduled. OneNet will be performing maintenance in the data center that will impact OneNet customers using videoconferencing services.  The maintenance is scheduled for September 6th beginning at 12:00 PM CST and ending at 4:00 PM CST. The TMS will be down and TMS scheduled…

Onenet engineers will perform emergency maintenance on 7 May 2014, from 1100 pm to 1159 pm.  Maintenance will be performed in OKC.  Some customers off the OKC Hubsite will be down during the maintenance window. Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk and technicians…

Telco completed fiber repair service restored. Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk and technicians are available around the clock to provide support and technical assistance. For help, call us: Toll-free – 888.5.OneNet Oklahoma City – 405.225.9444 To submit an online help ticket, visit…

ATT is performing fiber maintenance  in Vinita Oklahoma, on 13 April 2014 from 1201 am to 0600 am.  Onenet hub sites affected are Miami, Bartlesville, and Claremore (1 customer). Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk and technicians are available around the clock…

Service restored to T1 customers off Ada hub at 1118. Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk and technicians are available around the clock to provide support and technical assistance. For help, call us: Toll-free – 888.5.OneNet Oklahoma City – 405.225.9444 To submit an…

MWC hubsite has bounced twice in the last hour (0230 am and 0320 am.).  Telco and site notified to determine cause of problem. Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk and technicians are available around the clock to provide support and technical assistance.…

At approximately 3:23AM the Sayre to OKC 10g link went down.  Issue is on Onenet light wave gear.  Tech notified no ETR.  Internet is up for customers serviced from the Sayre Hub via a 45M DS-3. Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk…

Service for Alva Hub is restored. Contact Helpdesk Support OneNet is committed to keeping you connected, so you can serve your community. Our service desk and technicians are available around the clock to provide support and technical assistance. For help, call us: Toll-free – 888.5.OneNet Oklahoma City – 405.225.9444 To submit an online help ticket, visit…

Starting this Saturday night and through next week we will be upgrading code on various HUB site routers. Each site will experience roughly a 2.5 minute outage during the upgrade. The maintenance windows we are shooting for a 2 hours long as several routers wil be upgraded each night between midnight and 2am. So you should expect…